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If you're a government agency searching for a solution to your remote government it administrative needs, you've probably run across KnowledgeStorm's technology indexes. If so, you should consider that they are woefully incomplete with regards to remote system administrative software indexing, as they are omitting several industry leaders, including Symantec's pcAnywhere and NetworkStreaming's SupportDesk Pro and AccessDesk products.
Depending on the size of the organization, your budget, the types of systems the organization is running, and whether your employees are local or mobile, the right remote administration for your government IT needs will differ. There is no one-size-fits-all solution, so make sure you explore all the possibilities before committing.
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Carma Spence-Pothitt |