Computer Remote Control Tips
Read these 6 Computer Remote Control Tips tips to make your life smarter, better, faster and wiser. Each tip is approved by our Editors and created by expert writers so great we call them Gurus. LifeTips is the place to go when you need to know about Remote Access tips and hundreds of other topics.
Remotely Administer Your Small Organization's Computers
Are you a system admin looking for ways to spend less time doing software installation? Spending the money on software providing mass software deployment such as Oracle might be a little overkill, but there is another good alternative to physically dashing back and forth between every system you're responsible for. Computer remote control software, such as SupportDesk Pro, Linktivity, or SupportAnyPC could give you what you're looking for. They allow you to perform remote administration of the computers you are responsible for, potentially saving you a great deal of time and allowing you to do late-night fixes from home if necessary. The features offered by computer remote control software vary greatly from product to product. For instance, SupportDesk Pro is one of the very few that allows you to reboot a remote machine and automatically have that machine reconnect to your administrative console when it comes back online, making it very easy to install new software on a remote machine. So shop around and make find a package that will make administering your organization's mission critical computers that much easier, so can spend less time on the day-to-day tasks and more time doing things that are more interesting.
Remote Administration Isn't Just Good Remotely
Think your organization doesn't need computer remote control? Unless you plan on sitting next to your mission critical server's day and night—or paying a system administrator an exorbitant amount of money to do so—then you're probably mistaken. However, even if your organization finds itself in the rare and fortunate situation in which you have this luxury, you still could benefit from computer remote control software. Some solutions such as SupportDesk Pro and LifeSupport have multi-system control which will allow you to control services on multiple local systems, or even perform multiple simultaneous software installations, from a single operator's terminal. Such capabilities could save your organization's IT infrastructure both time and money.
Help the Helpless with Remote Computer Control
If you run a helpdesk for a technology company and don't use computer remote control software, then you're missing out. Your average call times are probably longer and your clients will often be exasperated with the instructions they're fed over the phone. Let us not forget that more than one person has mistaken his CD ROM for a cup holder in the past and that these same people are the ones calling your help lines.
Remote computer control will allow your helpdesk personnel to perform remote administration of these clients' computers, allowing them to fix any problems, install any necessary patches, and generally get things working without the client having to do anything. Computer remote control products, such as SupportDesk Pro, Linktivity, or SupportAnyPC also generally include desktop sharing capabilities, so that the helpdesk person could conceivably do a quick visual demo on how to use some aspect of the product on the client's own computer, which is more effective than explaining something step-by-step over the phone.
Computer remote control software can therefore—and has been shown to—significantly reduce call times and overall helpdesk costs, so waste no time in adopting it as part of your helpdesk strategy today.
What is Computer Remote Control?
Computer remote control doesn't mean controlling a monstrous, city-destroying robot with a souped up universal remote, but rather the ability to control a computer system through the internet using another computer. The most common use of computer remote control is for system administrators and helpdesk personnel to remotely diagnose and fix a problem on computer systems, whether the system is a misbehaving laptop in a hotel room on a business trip or a mission critical server buried deep underground and safe from nuclear explosions. However, even if you don't need the complete computer remote control offered by such software packages as SupportDesk Pro, you might at least want access to the data sitting on your PC from anywhere in the world. There are many free programs out there that you can try out, such as logmein or TightVNC, that provide remote access to your computer's data from anywhere in the world. Once you get addicted to computer remote control software, you may eventually move up to the more powerful, commercial brands, such as AccessDesk, pcAnywhere, or logmein pro.
Administer Your Small Server Remotely
Ever wanted complete computer remote control from anywhere in the world? Even though we're not yet at the point where we can simply adjust our home's thermostat or initiate a robotic cat feeding from across the globe, some basic computer remote control tasks can be handled by today's systems. If you have a PC at home that's acting as a server for a small website or as an FTP server for some important data, you'll really want to be able to control that computer from anywhere in the world should it be attacked by a worm or should one of the services go offline. Investing in a system such as AccessDesk or pcAnywhere can save you a lot of hassle for those eventualities.
Fix Your Family's Computers Without the Long Phone Call
Tired of receiving phone calls from frustrated relatives who can't figure out why Outlook Express keeps crashing every time they try to check their email?
You should consider getting computer remote control software to help you help all your computer-illiterate family members. This software enables remote administration, meaning that you can log into their computers from wherever you are without having to spend time on the phone that you'd rather use for pretty much anything else.
If you propose this solution to multiple family members, you might even be able to afford to buy yourself some world-class remote computer control software if everyone who'll be utilizing your services chips in a little bit!
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| Lynne Christen |
