Does your growing business want to offer IT support but can’t afford the large expense of running a call center? Then you should consider offering some kind of online technical support as a more cost-effective solution. There are many types of online support, ranging from live video chat to complete remote administration toolkits such as SupportDesk Pro to simple email-response. Considering what products and services your company provides, one or a combination of differing online support offerings could boost your customers’ satisfaction and therefore your overall success.

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