Are you a biotech it company struggling to setup a helpdesk in addition to producing cutting edge products for your dynamic industry? Many organizations don't realize that there are very effective software packages that greatly simplify the process of setting up a biotech helpdesk, the cost of which could be minor compared to the time you might spend setting up an internet- and phone-based help center from scratch. Companies such as GWI or Knova help you create self-service websites, forums, knowledge desks, and automated call centers. In addition to using helpdesk management software, you might also want to consider adopting a remote computer control software strategy such as SupportDesk Pro to lower the overall time it takes to fix a client's technical problem.

About LifeTips

Now one of the top on-line publishers in the world, LifeTips offers tips to millions of monthly visitors. Our mission mission is to make your life smarter, better, faster and wiser. Expert writers earn dough for what they know. And exclusive sponsors in each niche topic help us make-it-all happen.

Ask a Question

Not finding the advice and tips you need on this Remote Access Tip Site? Request a Tip Now!

Guru Spotlight

Sheri Ann Richerson

Ever wonder how you could make your life better and more fun? So have tens of millions of fans who have turned to LifeTips for answers over the past decade. We keep the tips, advice, books, podcasts and writing services flowing, so you can keep your life and business growing in the right direction. Upward!