Think your organization doesn't need computer remote control? Unless you plan on sitting next to your mission critical server's day and night—or paying a system administrator an exorbitant amount of money to do so—then you're probably mistaken. However, even if your organization finds itself in the rare and fortunate situation in which you have this luxury, you still could benefit from computer remote control software. Some solutions such as SupportDesk Pro and LifeSupport have multi-system control which will allow you to control services on multiple local systems, or even perform multiple simultaneous software installations, from a single operator's terminal. Such capabilities could save your organization's IT infrastructure both time and money.

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