Remote Workers and Remote IT

If your company does support remote workers and provide them with PCs, one of the most annoying tasks your IT staff must deal with is rolling out new software versions or patches to the computers belonging to those employees not physically on site. In this event, you should consider adopting remote computer administration software such as LiveSupport, SupportAnyPC, pcAnywhere, or SupportDesk Pro. Depending on your IT and financial situation, a specific solution among these and others might make more sense for your organization, but they should all allow your IT staff to manage remotely the computers used by your remote workers, including adding new software, security patches, and even data to the remote systems.