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Biotech Software is RareIs your biotech it department looking for a biotech help desk solution? There aren't many helpdesk software packages make specifically for the biotech industry, but UniPress has tailored its FootPrints helpdesk software to include knowledge management infrastructure that some biotech organizations have found beneficial. In general, however, commercial software specifically tailored to the life sciences and biotech is not yet widely available, and you may be better off going with a generic helpdesk package and tailoring it as much as possible to the specific needs of the biotech industry.
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