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May 26, 2006, Newsletter Issue #18: Remote Access on the Cheap
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Tip of the Week
Remote access software is quickly becoming a cornerstone for any efficient company helpdesk, but the per-computer licensing fee for using this software can be difficult to justify for many businesses with tight IT budgets. Fortunately, there are some free pc remote access programs out there that businesses can use, such as Ultr@ VNC, Tight VNC, and TeamViewer. Although they do not come with the full feature set and support that comes with the top-of-the-line commercial products, such as GoToMyPC and SupportDesk Pro, they are sufficient for most basic remote administration needs. However, the free products often do not work as nicely, or even at all, through corporate firewalls without specific configuration.
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