Desktop Sharing Success Stories

Having trouble seeing what good remote desktop software will do for your organization? Then read some of the many customer success stories from LANDesk:
http://www.landesk.com/Corporate/CustomerSuccesses/Index.aspx#13

LANDesk allows users to use a remote system as if they were sitting in front of it, but is not the only system to allow that. NetworkStreaming, Semantic, and WebEx are all industry leaders in the remote desktop software business, and there are even free solutions such as Ultr@VNC and TightVNC that are probably sufficient for individual users.

Most remote desktop sharing software solutions at least have free demo periods, so you're free to try a few out and find one that will work best for your organization, and you'll almost certainly save time and money by investing in one.

What is Remote Desktop Sharing?

Using a remote desktop as a demonstration platform has become increasingly common in today's world of near-ubiquitous broadband internet connectivity. We can now use a remote desktop to give a demonstration, send data between two remote computers as in a remote desktop download, or even provide remote assistance to a friend's computer. Generally, a “remote desktop” is a computer platform in a remote location that appears to be local. For example, if I were running a remote desktop on your computer as I types this, you would see a Word window open with letters forming across the screen as if my fingers were typing on your keyboard, and if my computer were sitting where yours now is. If you're interested in trying it out for yourself, grab RealVNC, TightVNC, or any one of the other desktop sharing software out there and take it for a test run.

Desktop Sharing for Demonstration Purposes

Do you want to run a demonstration on a computer, give a presentation, or simply show a colleague how to do something but are in a different state, country, or even continent? Using desktop sharing software, you can. Desktop sharing has become a standard method of online collaboration within the computer industry as it allows teams that are geographically separated to give online demos to each other, but the technique has yet to be taken advantage of in the mainstream. To get a feel for how desktop sharing works, there are free programs available, such as logmein and TightVNC, and for a pretty modest price your organization can get a more state-of-the-art remote desktop control manager that not only allows basic desktop sharing for demonstration purposes, but also allows your helpdesk to remotely control an employee's computer that needs some fixing up.

Wired Desktop Sharing? Hardly.

Still using one keyboard, one mouse, multiple computers, and a switch to administer each one individually? Then have a good time with that, and your 8-tracks, Amiga console, and Dalorian.

The way to use one console for remote administration of multiple consoles these days is through by setting up a remote desktop. With remote desktop sharing, you can have multiple computers, setup anywhere in the world—and not just within wire's reach of your keyboard switch—and can be working on your console of choice but administering each of the remote systems as you wish, or even all of them simultaneously!

As an added bonus, desktop sharing technology also allows you to provide remote assistance to the computers under your care. So give up the old ways and come to the 21st century's solution for multi-system desktop management.

Give Your Mobile Employees Tech Support

So your computer's acting screwy and you're on a business trip, you desperately need to make last-minute revisions to the presentation that you're giving tomorrow morning but Powerpoint keeps crashing, and there are no computer stores open to help you out. If your organization had remote assistance capabilities, this wouldn't be a problem at all. You could contact your helpdesk, notify someone of your troubles, and tech support could access your computer remotely to make diagnostics and fix things themselves without having to walk you through a multi-hour session over the phone. This is a common scenario, and any organization that has mobile employees would do well to invest in software such as SupportDesk Pro, SupportAnyPC or LiveSupport. You'll save your helpdesk money and your geographically isolated employees a great deal of stress.

Using Desktop Sharing Software for Advertising

With tight travel budgets it might not be cost-effective to travel to every potential customer and give a demo face-to-face, but with remote desktop sharing you can give a demonstration of your product on their computer without ever leaving your office! You'll save on travel expenses if the deal doesn't go through, and if they like what they see, a more personal trip to their location can help seal the deal. Desktop sharing software allows a client, such as your customer, to easily setup his own computer as a remote desktop for your computer, so that he'll see exactly what you're doing on your own desktop, so you better turn off IM for the demonstration! You can demo your software, give a Powerpoint presentation, surf your web site, or anything else you'd like to show him, and it's far more effective than attempting to explain every detail over the phone. Try it out first within your organization and you may find it a useful new marketing tool to wield in your arsenal.